实施“内部承诺”很重要赵汉邦目前，邮电企业对外服务承诺已全面推行，受到了社会和广大用户的热情关注和欢迎。为了保证对外服务承诺健康发展，笔者以为，在邮电企业内部也需实施承诺。其一，邮电企业的对外服务是一个整体，对外服务承诺应是邮电企业全体干部职工的事，... Implementation of “Internal Commitments” is Important Zhao Hanbang At present, the commitment of foreign service to post and telecommunications enterprises has been fully implemented and has drawn the warm attention and welcome of the society and the vast majority of users. In order to ensure the healthy development of foreign service commitment, I believe that in the telecommunications companies need to implement the commitments. First, the external service of the postal and telecommunications enterprises is a whole, and the external service commitment should be the work of all cadres and workers of post and telecommunications enterprises, ...