从日本归来,已近一月了。虽然工作繁忙,劳碌终日,无暇旁顾。但每当静下心来,在日本的所见所闻所思,却又常常在脑际萦迴,挥之不去。初到日本,步人成田机场,第一个感觉便是机场设施先进,工作人员彬彬有札。这种感觉与我们刚刚离开的北京机场,形成较大的反差。成田机场是一个吞吐量很大的国际机场,但旅客却没有拥挤感。自动走梯、自动电梯、各种服务设施,都是全天开放,不分昼夜。候机室还设有许多屏幕式的自动问讯台,由电子计算机操纵,用英、中、日、韩四种文字编制程序。只要不是文盲,即使不懂一句日本话,也可从问讯台上很方便地查到所提问题的答案,大大方便了旅客。机场的工作人员都面带笑容,服务主动,回答问题细致周 Returned from Japan, almost a month ago. Although busy, busy all day, no time to patronage. But whenever I stop, I see what I see and hear in Japan, but often linger in my mind and linger. When I first arrived in Japan and walked to Narita Airport, the first impression was that the airport facilities were advanced. The staffs were well-informed. This feeling and we have just left Beijing Airport, a greater contrast. Narita Airport is a large throughput international airport, but travelers do not feel crowded. Automatic walking stairs, escalators, all kinds of service facilities, are open all day, day and night. Terminal also has many screen-style automatic information desk, operated by the computer, with English, Chinese, Japanese, Korean four kinds of writing procedures. As long as it is not illiterate, even if you do not understand a Japanese word, you can easily find the answer to your question from the Information Desk and greatly facilitate your travel. Airport staff are smiling, active service, answer the questions carefully week