我们在上一讲主要谈了银行职员在代表银行执行职务的过程中,他们行为的后果直接由银行承担。这讲我们来谈一谈银行与客户关系中的另一极——客户。谁是银行的客户?成为银行的客户有什么意义?一、一个案例 In the previous talk, we mainly talked about the bank employees’ responsibilities in performing their duties on behalf of banks. The consequences of their actions are directly borne by the banks. This tells us to talk about another bank - the client in the customer relationship. Who is the bank’s customers? What is the point of becoming a bank customer? First, a case