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目的:探讨研究普外科护理不安全因素分析及相应的干预对策。方法:2014年8~2015年9月,选取我院20名护理人员,随机分成观察组和对照组,对观察组进行干预措施培训,观察并比较两组护理人员的护理结果和患者的满意度。结果:经过观察,观察组在护理中的失误率明显低于对照组,(P<0.05)差异具有统计学意义;患者对观察组的护理评价满意度明显高于对照组,(P<0.05)差异具有统计学意义。结论:了解分析普外科护理过程中的不安全因素,进行针对性的干预措施,能有效避免护理失误,提高患者的满意度,值得临床推广及应用。“,”Objective To investigate the analysis of the unsafe factors of nursing in Department of general surgery and the corresponding countermeasures.Methods In August 9~2014 2013, 48 nursing staff were randomly divided into observation group and control group. The observation group was trained to observe and compare the nursing care results and patient satisfaction of the two groups.Results After observation, the failure rate in the observation group was significantly lower than that in the control group (P < 0.05), the difference was statistically significant; the satisfaction degree of the patients in the observation group was significantly higher than that in the control group (P < 0.05), the difference was statistically significant.Conclusion To understand and analyze the unsafe factors in the nursing process in the Department of general surgery, and to carry out targeted intervention measures, can effectively avoid nursing mistakes, improve patient satisfaction, it is worthy of clinical promotion and application.