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目的:探讨医院实行数字化接种门诊的有效方式,将快捷、高效的服务提供给患者。方法:总结我院实施数字化接种门诊的流程,分析与之前模式相比数字化管理的优势以及需要改进的地方。结果:我院在通知、取号、登记、收费和接种等多个环节实现了全程数字化接种,环境更优化、秩序更井然、管理更科学,接种更安全,但应从合理管理门诊流程,科学划分功能区,培训从业人员、增加导医人员等方面进行改进。结论:接种门诊的数字化可以使医院的管理水平提升,工作效率提高,并提升儿童及家长的满意度,值得推广。
OBJECTIVE: To explore effective ways for hospitals to implement digital vaccination clinics to provide fast and efficient services to patients. Methods: To summarize the implementation of digital vaccination clinic in our hospital and to analyze the advantages of digital management compared with the previous models and the need for improvement. Results: In our hospital, the whole process of digital inoculation was realized in many aspects such as notification, taking number, registration, charging and vaccination. The environment was more optimized, the order was more perfect, the management was more scientific and the vaccination was safer. However, Functional areas, training practitioners, increase the number of doctors and other aspects of improvement. Conclusion: Digitization of vaccination clinics can improve the management of hospitals, improve work efficiency, and enhance the satisfaction of children and parents. It is worth promoting.