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美国著名的质量管理专家朱兰(J.M.Juran)博士从顾客的角度出发,提出了产品质量就是产品在使用时能成功地满足用户需要的程度。这一定义有两个方面的含义,即使用要求和满足程度。人们对产品质量的要求往往受到使用时间、使用地点、使用对象、社会环境和市场竞争等因素的影响,并随着社会的发展、技术的进步而不断更新和丰富。中国的工业自动化市场近年来蓬
From the perspective of the customer, J.M.Juran, a famous American quality management expert, proposed that the product quality is the degree to which the product can successfully meet the needs of users when the product is used. This definition has two meanings, namely, the use of requirements and satisfaction. People’s requirements for product quality are often affected by such factors as the time of use, the place of use, the object of use, social environment and market competition, and are constantly updated and enriched with the progress of society and technology. China’s industrial automation market in recent years Peng