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在临床护理活动中,护理纠纷多发生于护士与病人之间,大多与护理人员过失和技术因素有关,小儿护理工作较成人护理工作复杂,护理纠纷也较多见。我院门诊注射室现有护士4人,平均每天完成输液80人次,肌注30人次,静脉推注20人次。2年以来,通过实施循征护理较成功探索了门诊注射室小儿护理纠纷防范与对策,现报道分析如下:
In clinical nursing activities, nursing disputes occur mostly between nurses and patients, most of them are related to the negligence and technical factors of nurses. Pediatric nursing work is more complicated than adult nursing work, and nursing disputes are also more common. There are 4 nurses in outpatient injection room in our hospital, with an average of 80 transfusions per day, 30 intramuscular injections and 20 intravenous bolus injection. Over the past two years, we have successfully explored the prevention and countermeasures of pediatric nursing disputes in outpatient injection rooms through the implementation of follow-up care. The analysis is as follows: