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国家旅游局首次在全国范围内实行导游计分制以规范导游人员行为。导游人员的违规行为被归为２７种，设置相应的处罚分值。目前，２３个重点城市已通过IC卡实行计分管理。我国推行导游计分制管理
For the first time, CNTA implemented a tour guide scoring system nationwide to regulate the behavior of tour guides. The tour guides’ irregularities are categorized as 27 and the corresponding penalties are set. At present, 23 key cities have implemented scoring management through IC cards. China’s implementation of the guide points management system