Analysis of Review Helpfulness Based on Consumer Perspective

来源 :Tsinghua Science and Technology | 被引量 : 0次 | 上传用户:fairboy2000
下载到本地 , 更方便阅读
声明 : 本文档内容版权归属内容提供方 , 如果您对本文有版权争议 , 可与客服联系进行内容授权或下架
论文部分内容阅读
When consumers make purchase decisions, they generally refer to the reviews generated by other consumers who have already purchased similar products in order to get more information. Online transaction platforms provide a highly convenient channel for consumers to generate and retrieve product reviews. In addition,consumers can also vote reviews perceived to be helpful in making their decision. However, due to diverse characteristics, consumers can have different preferences on products and reviews. Their voting behavior can be influenced by reviews and existing review votes. To explore the influence mechanism of the reviewer, the review,and the existing votes on review helpfulness, we propose three hypotheses based on the consumer perspective and perform statistical tests to verify these hypotheses with real review data from Amazon. Our empirical study indicates that review helpfulness has significant correlation and trend with reviewers, review valance, and review votes. In this paper, we also discuss the implications of our findings on consumer preference and review helpfulness. When consumers make purchase decisions, they generally refer to the reviews generated by other consumers who have already purchased similar products in order to get more information. Online transaction platforms provide a highly convenient channel for consumers to generate and retrieve product reviews. However, due to diverse criteria, consumers can have different preferences on products and reviews. To explore the influence mechanism of the reviewer, the review, and the existing votes on review helpfulness, we propose three hypotheses based on the consumer perspective and perform statistical tests to verify these hypotheses with real review data from Amazon. Our empirical study indicates that review helpfulness has significant correlation and trend with reviewers, review valance, and review votes. In this pape r, we also discuss the implications of our findings on consumer preference and review helpfulness.
其他文献
摘 要:模拟电子技术是电子信息类专业学生的一门基础理论课,具有较强的理论性和实践性。模拟电子技术实验课程作为理论课的补充和升华,在课程构成中有着重要地位。然而在教学过程中,学生学习兴趣不高,存在一些有待解决的问题。笔者根据自己的教学实践,就如何在模拟电子技术实验教学中激发学生的学习兴趣,提出一些对策。  关键词:模拟电子技术实验;激发;学习兴趣;对策  模拟电子技术实验是各大工科院校电子信息类相关
摘 要:本文从总体研究和作品研究两大方面梳理和总结了国内学术界近年来对英国作家毛姆的研究成果,并在此基础上指出研究的不足以及有待阐释的空间。  关键词:毛姆;研究综述;问题  英国作家毛姆是二十世纪广受欢迎的作家之一,其写作生涯著作颇丰,著有游记、回忆录、文艺评论多部,涉及除诗歌以外的多个艺术领域,并有所建树。毛姆的文笔细腻、清楚、简约又生动,作品的中心主题多数围绕着人性、成长、孤独和自由,除此之
新时代对高职院校大学生思想政治教育方法和方式的改革势在必行,如何实现由“思政课程”向“课程思政”的转变,艺术教育既是一种有效的教育内容,更是一种创新性的载体和方式.
血红素加氧酶1(heme oxygenase 1,HMOX1)是血红素加氧酶家族的应激诱导型酶,在机体低氧胁迫代谢调控过程中扮演着重要角色.藏绵羊(Ovis aries)在长期进化过程中形成了独特的
2018 年 5 月 2 日,习近平总书记到北京大学考察时指出,“广大青年应该在奋斗中释放青春激情、追逐青春理想,以青春之我、奋斗之我,为民族复兴铺路架桥,为祖国建设添砖加瓦.
期刊
Nowadays, humor has been a heated topic for scholars from different disciplines. In China, Zhao Benshan’s comic piece always ranks among the best for his humor
期刊
文章就国内学界围绕科学发展观的理论体系、理论定位、理论演进及其践行路径等若干重点问题展开广泛而充分的讨论后所形成的研究成果进行了认真检视和梳理,期冀助推相关理论
在当前全球化的背景下,品牌命名和品牌翻译,对于一种产品在国际市场的成功运作十分重要。在保证产品质量和搞好销售服务的前提下,好的品牌往往成为产品决胜市场的至关重要的一环
国有企业党组织要认真贯彻落实中央关于加强国有企业党建工作的决策部署,主动适应新形势新任务新要求,以明确“一个定位”、下足“四项功夫”、深化“五项重点”为内容,做实