第一部分:管理者的作用天生的管理者是没有的。管理是一门艺术,是一门建立在人们可以学会的知识和技巧上的艺术。所有部门碰到同样一件事;它们必须由人管理。人力和物力的使用必须要确保本部门的宗旨的实现。在这一过程中,管理人员是推动力。他指导、推动和协调有关人员进行各种活动使所需的工作及时做好。 The first part: the role of managers Natural managers are not. Management is an art, an art based on the knowledge and skills one can learn. All departments hit the same thing; they must be manned. The use of manpower and material resources must ensure the realization of the purposes of this department. In the process, managers are the driving force. He guides, promotes and coordinates the activities of the personnel concerned to make the required work done in a timely manner.