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北京保险行业协会秘书长于文博认为,在消费者一味谴责保险代理人素质不高,职业道德缺失的时候,却忽视了自身在这场保险代理人诚信建设中也扮演着至关重要的角色。以目前保险代理人本身的生存状态、社会地位来说,消费者不能够单纯苛求代理人,而消费者的行为却会在代理人身上产生反射。优秀的代理人不是寻找出来的,消费者基于对自己利益的尊重,基于对长期价值的探求,与代理人形成和谐平等的互动局面,才能让代理人更愿意表现出正直和专业的一面,最后大家才能彼此尊重和信赖。
Secretary General of Insurance Association of Beijing Yu Wenbo believes that when consumers blindly condemn the insurance agent is not high quality, lack of professional ethics, but ignored the integrity of the construction of insurance agents also play a crucial role. In the current insurance agent’s own living status and social status, consumers can not simply demanding the agent, but the consumer’s behavior will be reflected in the agent. Excellent agents are not looking out, consumers based on their own respect for their interests, based on the search for long-term value, and agents to form a harmonious and equal interaction in order to make agents more willing to show integrity and professionalism, and finally We can respect and trust each other.