开展满意工程促进护理管理改革的深化徐筱萍我院是一所综合性医院，１９９２年底通过了等级医院评审为三级甲等医院，１９９４年初，院领导为进一步全面提高服务质量，开展了全院性的＂满意工程＂活动。护理部抓住这一时机，组织全院护士积极投入活动中，以确实提高护理质... Carrying out a satisfactory project to promote the deepening of the reform of nursing management Xu Puping Our hospital is a comprehensive hospital. At the end of 1992, it passed the grade hospital assessment as a tertiary A hospital. At the beginning of 1994, the leadership of the hospital launched a hospital-wide assessment to further improve service quality. “satisfaction engineering” activity. The Nursing Department seized this opportunity to organize nurses in the hospital to actively participate in activities to really improve the quality of care...