当今,我国社会正处于改革调整发展的快速期,也是各类矛盾的凸显期和多发期,社会稳定任务十分艰巨,信访工作面临着严峻的挑战,信访矛盾仍处于高位运行,居高不下;群众诉求增多,各种利益诉求交织;法制意识不强,解决手段单一,工作措施不力,各利益之间群体性和突发性事件时有发生,严重影响着社会和谐稳定。如何降低信访存量和新增重复,关键在于信访工作机制的创新。近年 Today, our country is in a period of rapid reform, readjustment and development. It is also a highlight period and a multiplicity of conflicts of all kinds. It is a daunting task in social stability. The work of petitioning is facing severe challenges. Conflicts between petitions and letters are still at high levels and high. Increasing demands and various interest demands are interwoven; the awareness of the legal system is not strong, the means of settlement are single, the working measures are not effective, and the mass and unexpected incidents of various interests occur from time to time, seriously affecting the social harmony and stability. How to reduce the stock of petitions and the repetition of new petitions, the key lies in the innovation of the working mechanism of petitions. in recent years