在新媒体环境下,公众的维权方式发生了巨大变化,从传统的上诉、上访到上网,公众已经越来越倾向于运用网络舆论维护自己的合法权益。本文结合2012年末发生的华中科技大学学生发帖曝光火车票代售点收取学生手续费事件,探讨新媒体时代公众利用网络维权的特点,并对其社会功能做了辩证分析。 In the new media environment, there has been a tremendous change in the way of safeguarding the rights of the public. From the traditional appeals and petitions to the Internet, the public has become more and more inclined to use online media to safeguard their legitimate rights and interests. This article combines Huazhong University of Science and Technology students post exposure tickets for student fees charged at the end of 2012 to explore the characteristics of the public use of the Internet rights in the new media era, and dialectical analysis of its social functions.