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我们提倡的至尊服务，在工作中是由一些琐碎、细微的小事组成的，以小见大，以情感人，是所有服务者应当具备的基本素质。真正做到至尊服务并不是一件简单的事，我认为设身处地为顾客着想，急顾客之所急是至尊服务的关键。有一次当班时发生的一件事，给我留下了很深的印象。一
The supreme service that we advocate is composed of trivial and subtle trivial matters in our work. It is the basic quality that all the service personnel should possess in order to see the big and the emotional people. Really supreme service is not a simple matter, I think to put ourselves in the sake of customers, anxious customers urgently the supreme service is the key. One of the things that happened once in my shift left a deep impression on me. one