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随着经济的快速发展和市场竞争加剧,IS(Information System)外包已经成为信息系统领域的一个基本战略。企业为了专注核心竞争力和降低信息系统项目成本,从而选择将信息系统项目中的全部或部分工作外包给专业企业。本研究从供应商视角建立IS外包知识转移与绩效的关系模型,首先分析转移意愿、吸收能力、知识粘滞、信任关系等特性对IS外包知识转移的影响,并进一步分析知识转移与外包绩效的影响关系,最后给出研究结论及管理实践意义。
With the rapid economic development and intensified market competition, IS (Information System) outsourcing has become a basic strategy in the field of information systems. In order to focus on core competencies and reduce the cost of information system projects, enterprises choose to outsource all or part of their work in information systems projects to specialized firms. This study establishes the relationship model between IS outsourcing knowledge transfer and performance from the perspective of suppliers. Firstly, it analyzes the influence of transfer willingness, absorptive capacity, viscous knowledge and trust relationship on IS outsourcing knowledge transfer, and further analyzes the relationship between knowledge transfer and outsourcing performance Affect the relationship, and finally gives the conclusions of the study and management practice.