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全面质量管理于国于民乃一件大事 ,鉴于管理者对全面质量管理具有重大作用 ,本文以古为镜 ,为佐证 ,浅析管理者应具备的素质。
Total quality management in the country Yu people is a major event, in view of managers have a significant effect on total quality management, this paper takes the past as a mirror to support and analyze the quality managers should have.