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目的:观察创伤骨科患者安全管理中应用6S管理的效果。方法:选取温州医科大学附属第二医院住院治疗的160名创伤骨科患者为研究对象,将2014年1~6月的80名患者实施护理安全管理,并定为对照组;将2014年7~12月的80名患者在护理安全管理基础上实施6S管理,设为观察组,观察并比较两组护理质量评分、护理投诉、护理缺陷、护理差错、患者对护理管理工作的满意程度和对健康知识的掌握程度等。结果:观察组各项护理质量评分、患者总满意率均显著高于对照组,观察组健康知识知晓率和护理缺陷发生率明显高于对照组(P<0.05)。结论:创伤骨科患者安全管理中应用6S管理,不仅可减少或规避护理差错,还可有效提高整体护理质量和患者健康知识知晓率。
Objective: To observe the effect of 6S management in the safety management of patients with orthopedic trauma. Methods: A total of 160 traumatic orthopedic patients admitted to the Second Affiliated Hospital of Wenzhou Medical University were enrolled in this study. Eighty patients from January to June 2014 were enrolled in the nursing safety management and were assigned as the control group. Eighty month patients were administered 6S management on the basis of nursing safety management and set as observation group. The scores of nursing quality, nursing complaints, nursing defects, nursing mistakes, patient satisfaction with nursing management and health knowledge Mastery and so on. Results: The scores of nursing quality and total satisfaction of patients in observation group were significantly higher than those in control group. The awareness rate of health knowledge and nursing defect in observation group were significantly higher than those in control group (P <0.05). Conclusion: The application of 6S management in trauma orthopedics patient safety management can not only reduce or circumvent nursing errors, but also improve overall nursing quality and awareness of patient health knowledge.