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自2011年文化部、财政部就已经出台了关于推进全国美术馆公共图书馆文化馆免费开放工作的意见,明确国家级、省级美术馆全部向公众免费开放。全国所有公共图书馆、文化馆(站)实现无障碍、零门槛进入,公共空间设施场地全部免费开放,所提供的基本服务项目全部免费。在免费开放环境下对公共图书馆的服务工作提出了更高的要求,在这样的大背景下,就需要图书馆及时转变服务开理念,创新服务方式,更好满足社会大众的阅读需求。本文主要结合实际情况,就免费环境下公共图书馆的服务面临的挑战进行了分析,然后提出了公共图书馆服务创新途径,希望通过本次研究对更好提升图书馆服务质量有一定助益。
Since 2011, the Ministry of Culture and the Ministry of Finance have issued opinions on promoting the free and open work of the National Museum of Art Public Library. It is clear that all the national and provincial art galleries are open to the public for free. All national public libraries and cultural centers (stations) will be accessible and accessible at zero thresholds. All public facilities and facilities are open free of charge. All basic services provided are free. Under the background of free and open environment, higher demands are placed on the service work of public libraries. Under such circumstances, libraries need to change their services in a timely manner to open ideas, innovate service methods and better meet the reading needs of the general public. Based on the actual situation, this article analyzes the challenges of public library services in free environment, and then proposes the ways of innovation of public library services. I hope that this study will be helpful to improve the service quality of libraries.