“空怒”(air rage)族,是指因航班延误而产生失控行为的群体。从新闻曝光度上来讲,中国人居多。今年以来,由于民航航班延误状况持续未能改善,“空怒”族出现爆发性增长趋势,引发社会各界关注。究其原因,绝大多数是为了在航班延误中维权,但很显然他们并没有采取正确的方式。一、旅客的权利义务“空怒”族的身份,仍然是一名旅客。在航空运输中,承运人和旅客互享权利互负义务,其权利义务是对等的。承运人主要承担以下基本义务: “Air rage” (air rage) family, refers to the flight delays caused by uncontrolled behavior groups. Speaking from the news exposure, the Chinese are mostly. Since the beginning of this year, due to the continuous failure of civil aviation flight delays, the “Air-raged” ethnic group has witnessed an explosive growth trend, arousing public concern. The reason for this is that most of them are meant to defend their rights in flight delays, but it is clear that they did not take the right approach. First, the passenger’s rights and obligations “angry angry ” family identity, is still a passenger. In air transport, carriers and travelers share the rights each other’s obligations, their rights and obligations are equal. The carrier basically undertakes the following basic obligations: