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公共危机管理中信息管理是关键,如果处置不当,容易造成危机的扩大化,将会给人民财产带来巨大损失和国家安全的不稳定。因此,加强危机管理,尤其是加强对危机信息过程的有效管理便成为处在现代化发展关键时期所要认真思考的一项重大的理论与实践课题。河南“钴60事件”的信息管理过程再次给我们敲响警钟:从其信息封锁、信息无序、信息纠正、信息对称四个方面实证研究来看,我国在公共信息管理方面存在很大不足。我国公共危机信息管理过程须从信息公开、建立信息管理体系、媒体利用、信息资源共享等几个方面进行优化。
Information management in public crisis management is the key. If not handled properly, it will easily lead to the magnification of the crisis, which will bring tremendous losses to people’s property and the instability of national security. Therefore, strengthening crisis management, especially the effective management of the crisis information process, has become a major theoretical and practical issue to be seriously considered in the crucial period of the modernization drive. The process of information management of Henan “cobalt 60 incident” sounded an alarm again for us: from the four aspects of information blockade, information disorder, information correction and information symmetry, there is a great public information management in our country insufficient. The process of public crisis information management in our country should be optimized from the aspects of information disclosure, establishment of information management system, utilization of media and sharing of information resources.