刘妍:假如我是客户电信在十五年前就建立了营业厅,要交费或办理业务直接在营业厅就可以全部实现;而供电企业近几年才逐步修建了营业大厅,近两年才统一了企业标识。电信的流程让人感觉简单明了,各种新装变更业务填好申请很快就能实现,没有繁杂的手续,收费标准也在普通百姓可以接受的范围内。 Liu Yan: If I was a customer telecom established business hall 15 years ago, to pay or apply for business directly in the business hall can be fully realized; and power companies in recent years gradually built a business hall, nearly two years Only a unified corporate identity. Telecommunications process makes people feel simple and straightforward, a variety of newly installed business applications fill out quickly can be achieved, there is no complicated procedures, fees are acceptable to ordinary people within the scope.