阅读是人们特有的、受心理直接支配的精神活动。各级各类图书馆工作人员要能够通过“简短发问”“简短交谈”等方式了解掌握读者的阅读倾向,了解掌握读者心理,并且始终重视对掌握读者心理的经验积累和交流,才能有针对性地向不同读者进行馆藏书刊资料的推荐,做好“读者工作”,为读者服务好。 Reading is a kind of mental activity that is peculiar to people and directly controlled by psychology. All kinds of library staff at all levels should be able to understand the reader’s reading tendency through “short question”, “brief conversation”, etc., to understand and master the readers’ psychology, and to always attach importance to mastering the reader’s psychological experience and exchange in order to be targeted To different readers recommended collection of books and information, do a good job of “reader work”, good service for readers.