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〈好印象〉在接听电话之前,用一秒钟提醒自己:这是一个给予他人好印象的时机,要让别人很快感觉到,你很乐意接听他的电话。
Before answering the phone, use one second to remind yourself that this is a good time to give others a good impression that you will be happy to hear from you.