目前家电维修行业的竞争日趋激烈,为了生存与发展,我们不能再抱着以往“守株待兔”的经营方式了,“磨好刀”走出去上门服务,我们的修理店才不会在竞争中被淘汰,上门修理较坐店修理对维修人员有着更高的要求,除了要具备过硬的专业技能外,还需要有良好的“心理素质”及一些“攻(心)关”技巧。下面以彩电为例谈一谈本人多年上门修理的一些经验,不足之处望高手指正。 At present, the competition in home appliance repair industry is getting fiercer and fiercer. In order to survive and develop, we can no longer hold the old way of doing business. Competition has been eliminated, compared to shop-to-shop repair shop maintenance personnel have higher requirements, in addition to have excellent professional skills, but also need to have a good “psychological quality” and some “attack (heart) off ”skill. The following color TV as an example to talk about my home for many years to repair some of the experience, inadequacies look master correction.