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最近,通广-北电公司与中诚通信公司签约,为其座落于大连的外包式客服中心提供解决方案和设备。中诚客户服务中心是一家运营外包式呼叫中心,在第一期项目中,采用的设备和软件包为通广-北电公司的“OPT61C+SCCS 4.0(CCS100+CCS 200)+IML+IAGENT”。这是通广-
Recently, Tongguang-Nortel signed a contract with Zhong Cheng Communications to provide solutions and equipment for its outsourced customer service center in Dalian. Zhongcheng Customer Service Center is an outsourced call center. In the first phase of the project, the equipment and software package used was Tongguang-Nortel’s “OPT61C+SCCS 4.0 (CCS100+CCS 200)+IML+IAGENT”. . This is Tongguang -