“零缺点”质量管理是当今风靡世界的一种全新的企业管理理论和方法。本文主要介绍了“零缺点”质量管理理论的主要内容、主要定理以及改进质量、推进“零缺点”管理的途径和方法,并结合高职院校的实际,提出了借鉴“零缺点”质量管理,进一步提高高职院校教育和教学质量的基本思路和方法。 “Zero defects ” Quality management is a brand new theory and method of business management in the world today. This paper mainly introduces the main content, main theorems and ways and ways of improving the quality and promoting the management of “zero flaw” in “zero flaw” quality management, combined with the actual situation in higher vocational colleges, Zero defects "quality management, to further improve the quality of higher vocational education and teaching of basic ideas and methods.