英国博物馆大力倡导公众服务理念,在行政管理、公众教育、经营服务等方面给我国博物馆发展提供了很好的借鉴。本文以八路军西安办事处纪念馆为考察对象,探讨了纪念馆在展览陈列、讲解服务、宣传等方面存在的问题,并提出了相应的发展对策。 British Museum vigorously promote the concept of public service, in administration, public education, business services and so on to the development of our museum provides a good reference. This article takes the Eighth Route Army Xi’an Office memorial hall as the research object, discusses the memorial hall exhibition display, explaining service, propaganda and so on the existing problems, and puts forward the corresponding development countermeasure.