论文部分内容阅读
福建日报报业集团通过成立公众服务股份公司,主动介入社会公共事务,更有效地释放了媒体的力量,并实现了从公益到市场的转型“您好,这里是968111公众服务热线,请问有什么可以帮您?”“我们已经为您联系了维修门锁的师傅,他今天上午就会上门查看,谢谢您的来电。”11月某日上午,位于福州海都大厦的968111公众服务中心坐席区,数十名客服人员进入了工作状态。这个隶属福建日报报业集团、由海峡都市报社建立起来的公众服务热线,正处于一天中最繁忙的时刻,紧张而有序。
Fujian Daily Newspaper Group through the establishment of public service joint-stock company, take the initiative to intervene in social and public affairs, more effectively release the power of the media, and to achieve the transformation from public welfare to the market “Hello, here is the 968111 public service hotline, is there any What can I do for you? ”“ We have contacted you for the maintenance of the master lock, he will come home this morning to see, thank you for your call. ”One day in November, located in Fuzhou Haidu Building 968111 public Service center seating area, dozens of customer service staff into the working condition. The public service hotline under the Fujian Daily Newspaper Group, set up by the Strait Metropolitan Newspaper, is at its busiest moment of the day, intense and orderly.