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跨入新世纪,我国市场经济发展进一步扩大开放,中国已经正式成为WTO成员,中国的医疗市场面对更加开放的国际市场竞争大环境,这种新形势也使医院面临新形势。医院管理要不要改革?如何改革?医院的同道都在思考、探索。一、管理本质的人本观念医院的服务对象是人,管理对象也是人,说到底,管理应是调动职工积极性,为服务对象提供满意的服务。
In the new century, China’s market economy has further expanded its opening up. China has officially become a member of the WTO. China’s medical market is faced with a more open environment for international market competition. This new situation also puts the hospital in a new situation. Hospital management reform? How to reform? Hospital fellow are thinking and exploring. First, the management of the human nature of the concept of hospital service targets are people, the management object is also human beings, after all, management should mobilize the enthusiasm of workers, to provide satisfactory service to the service object.