组织能否可持续发展主要依靠其拥有的核心竞争力。打造强大的核心竞争力,需要构建一个三维模型:体系建设、制度机制和观念文化。核心竞争力就是这三股力量的融合。而精细化管理是管理者用来调整产品、服务和运营过程的技术方法。它以规范化为前提,系统化为保证,数据化为标准,信息化为手段,把服务者的焦点专注到了满足被服务 The sustainability of an organization depends mainly on its own core competencies. To build a strong core competitiveness, we need to build a three-dimensional model: system construction, institutional mechanism and concept culture. The core competitiveness is the integration of these three forces. And meticulous management is the technical method that the manager uses to adjust the product, service and operation process. It takes the standardization as the premise, systematize as the guarantee, the data as the standard, the information as the means, concentrates the serviceman’s focus on satisfies the service