心理学家常说一句话:“有人的地方就有心理。”学习一点心理学知识不仅有助于了解自己,加强自我修养,很好地进行自我分析和自我调节,不至于陷入心理困惑之中而不能自拔,更有助于实现自我价值,为建设和谐社会服务。作为一名从事信访接待工作的人员,整天与上访人员打交道,他们往往会把自己内心的委屈、烦恼、愤怒一股脑儿地抛出来,有时觉得自己像只接受负面情绪的垃圾桶。时间久了,原本温和的脾气也渐渐变得急 Psychologists often say a word: "Learning psychology knowledge not only helps to understand yourself, strengthen self-cultivation, self-analysis and self-regulation well, do not fall into psychological confusion Can not extricate themselves, but also help to achieve self-worth, to serve the building of a harmonious society. As a staff member engaged in petition reception, he dealt with the petitioners all day. They often throw their inner grudges, troubles and anger into dismay and sometimes feel like trash bins that only accept negative emotions. Over time, the original gentle temper has gradually become more urgent