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随着智能手机的普及,近几年的“3·15”期间,智能手机成为用户投诉的热点。那么这些投诉主要集中在哪里?用户又当如何应对?央视“3·15”晚会即将到来,智能手机的消费维权问题又成为了行业关注的重点。其实,随着近几年来智能手机行业的飞速发展,质量、售后服务等问题也频频被新闻媒体所曝光。根据央视数据统计,手机投诉已经连续7年位居商品类投
With the popularization of smart phones, in recent years, “3.15” period, the smart phone has become a hot issue of user complaints. So these complaints are mainly concentrated in? How to deal with the user? CCTV “3 15 ” party is approaching, the problem of consumer rights protection of smart phones has become the focus of the industry. In fact, with the rapid development of the smart phone industry in recent years, quality, after-sales service and other issues are also frequently exposed by the news media. According to CCTV statistics, the number of cell phone complaints has been the highest for commodity sales for seven consecutive years