公共行政的行动理论是将现象学与公共行政相结合的一种理论。公共行政行动理论的行政责任观强调个人责任和面对面的情境,认为通过面对面的情境中的互动可以考虑到民众面临的问题的特殊背景,因而这种互动的价值高于法律、制度等,公务员必须与民众展开真诚的互动。 The action theory of public administration is a theory that combines phenomenology and public administration. The concept of administrative responsibility in public administration action theory emphasizes individual responsibility and face-to-face situation. It considers that the special background of people’s problems can be considered through the interaction in face-to-face situations. Therefore, the value of such interaction is higher than that of law and system. And the people started a sincere interaction.