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随着我国民用航空事业的不断发展,逐年增加的空中交通流量给空中交通管制部门的有效服务提出了更高的要求。为此,人为因素对空中交通管制服务的影响成为当前的一大焦点。作为人为因素之一,管制员所能承受的工作压力是有限的,工作超负荷不但难以保证服务质量,还势必构成极大的安全隐患。找出一个科学的评估方法,及时有效地了解管制员的工作压力,
With the continuous development of civil aviation in our country, the increasing air traffic flow year after year sets higher requirements for the effective service of the air traffic control department. For this reason, the impact of human factors on air traffic control services has become a major focus at present. As one of the human factors, the work pressure that the controller can bear is limited. The work overload not only can not guarantee the service quality, but also poses a great potential safety hazard. Find a scientific assessment methods, timely and effective understanding of the work pressure of controllers,