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目的:探讨扁平化管理模式在肝胆外科临床优质护理中的价值,为临床应用提供理论参考。方法:选取近期温州医科大学附属第二医院收治的肝胆外科患者80例,随机分为观察组和对照组。对照组行常规护理管理,观察组行扁平化管理,比较两组对护理的信任度、护理质量和患者满意度。结果:观察组的护理信任度高于对照组,护理质量和患者满意度也相对较高(P<0.05)。结论:扁平化管理模式可使护理人员直接参与护理工作,有效提高护理质量。
Objective: To explore the value of flat management in clinical high-quality care of hepatobiliary surgery, and to provide a theoretical reference for clinical application. Methods: Eighty patients with hepatobiliary surgery admitted to the Second Affiliated Hospital of Wenzhou Medical University were randomly divided into observation group and control group. Control group routine nursing management, flat observation group flat management, comparison of two groups of nursing trust, quality of care and patient satisfaction. Results: The nursing confidence of the observation group was higher than that of the control group, and the nursing quality and patient satisfaction were also relatively high (P <0.05). Conclusion: The flat management mode can make nursing staff directly participate in nursing work and improve nursing quality effectively.