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强调基于共享框架的图书馆服务链体系概念和优势服务集群的服务管理模式,阐述服务链体系的理论意义、空间展布和体系功能,分析服务链体系与传统服务链、信息链、需求链、价值链之间的关系,认为服务链体系管理理论将引领图书馆逐步建立从内部到外部、从微观到宏观、从有形到虚拟的全新思维。进而探讨图书馆服务链体系的设计、规范与调控策略。
Emphasizing the concept of library service chain system based on shared framework and the service management mode of service cluster with advantages, explaining the theoretical significance, spatial distribution and system function of service chain system, analyzing service chain system and traditional service chain, information chain, demand chain, The relationship between the value chain, that the service chain system management theory will lead the library gradually establish from internal to external, from micro to macro, from tangible to virtual new thinking. Then it discusses the design, standardization and control strategy of library service chain system.