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从图书馆开展网络文学服务的必要性、管理的复杂性、应用的难点着手,从用户体验出发,基于馆员与读者的双重视角,提出图书馆对网络文学管理与使用的“择优”、“多元”、“易见”和“易用”四项基本原则。构建网络文学评价指标体系,并用“调查求重”法求得各指标权重,得出“择优”的量化标准,探索创新合作模式、拓宽途径、优化用户体验等策略,对图书馆主要业务环节的关键问题提出解决路径设想。
Based on the necessity of online literature service, the complexity of management and the difficulty of application, this paper, based on the dual perspectives of librarians and readers, proposes the “ , ”Multiple“, ”Easy to See“, and ”Easy to use“ four basic principles. Constructing the network literary evaluation index system and using the ”survey weight“ method to obtain the weight of each index to get the quantitative criteria of ”preferred", exploring innovative cooperation mode, broaden the way to optimize user experience and other strategies, The key issues in the main business areas put forward solutions to the problem.