保险投诉激增据保监会统计,今年上半年我国保险投诉达到5448件,比去年同期上涨24.7%,其中在投诉件中,投诉保险机构违法违规和合同纠纷的老问题仍然占据了七成以上。在投诉保险公司的3839件中,财险公司和寿险公司投诉占比分别为46.16%和52.9%。如此高的投诉数量,极大的打击了民众对保险业的信心,损害了行业形象,对以信用为生命 According to CIRC statistics, in the first half of this year, China’s insurance complaints reached 5448, an increase of 24.7% over the same period of last year. Among the complaints, the old problems of illegal and contractual disputes among the complaint insurance institutions still occupied over 70%. Among the 3,839 complaints against insurance companies, property insurance companies and life insurance companies accounted for 46.16% and 52.9% of the complaints respectively. Such a high number of complaints, a great blow to the public’s confidence in the insurance industry, undermining the industry image, the credit for life