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LearingfromOtherstoGetImproved由美国联合航空公司（以下简称美联航）和中国民航学院共同举办的民航管理交流项目一质量保证体系分两个阶段于1999年9月在天津和1999年12月在美联航基地举行。该无偿提供的培训非常成功。本人有幸参加了这两个阶段的培训，收获颇大。下面将简要
Learing fromOtherstoGetImproved by the United Airlines (hereinafter referred to as the United Airlines) and the Civil Aviation College of China Civil Aviation Management Exchange Project-quality assurance system in two phases in September 1999 in Tianjin and December 1999 at the United base held . This gratis training has been very successful. I have the honor to participate in these two stages of training, gain considerable. The following will be brief