外伤易治,内伤难防,堡垒一旦从内部被攻破,对企业来说,往往也就失去了挽回的余地。企业发生危机时,要充分照顾企业员工的感受,做好内部危机处理。其中,最基本的原则就是以人为本,只要上下齐心,危机就能无处遁形。在危机中,应充分考虑危机事件可能对员工造成的伤害,并根据他们面对这种伤害预期时可能做出的反应制定应对措 Easy to cure trauma, internal injuries, the fort once being compromised from the inside, the business, they often have lost room for redemption. When a business crisis, we must take full care of the feelings of employees, good internal crisis management. Among them, the most basic principle is that people-oriented, as long as the heart from top to bottom, the crisis can nowhere to hide. In a crisis, due regard should be given to the potential harm that staff members can be caused by a crisis event and to develop a response based on what they may respond to in anticipation of such injuries