针对残障网络用户获取网络信息的障碍问题,介绍残障网络用户的特征、残障网络用户与信息无障碍建设的关系和多通道界面,得出多通道界面可以为残障网络用户打造一条信息无障碍通道以克服身体功能缺失带来的获取信息障碍的结论,以期达到为残障网络用户更好地提供人文关怀的目的;同时,介绍多通道界面技术通过硬件界面、软件界面和网络界面三方面来实现对残障网络用户的人文关怀。 This paper introduces the obstacles of accessing network information for users with disability network, introduces the characteristics of users with disability network, the relationship between users with disability and information accessibility and the multi-channel interface, and concludes that the multi-channel interface can create a channel of information for disability users Overcoming the obstacle of obtaining information caused by the loss of physical function in order to achieve the goal of providing humanistic care to users with disabilities better. At the same time, introducing the multi-channel interface technology to achieve the goal of disability through the hardware interface, the software interface and the network interface Humane care of Internet users.