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各级人民政府是人民自己的政府,各级人民政府的工作人员是人民的勤务员。各级人民政府应该密切地联系人民群众,全心全意地为人民服务;并应鼓励人民群众监督自己的政府和工作人员。因此,各级人民政府对于人民的来信或要求见面谈话,均应热情接待,负责处理。过去有些地方,对于这一工作很重视,认真负责地处理了人民所提出的问题有特殊情况不能及时处理,亦应告知来信本人及原交机关。但对于反动分子籍人民名义向政府提出的带有挑拨性或试探性的问题,则不要答对于人民所提问题的处理结果,应及时通知本人。对于有教育意义的典型事件于处理后,可在当地报纸上发表或在适当的会议上宣布。
People’s governments at all levels are the people’s own government, and the people’s government at all levels are staffed by the people’s servants. People’s governments at all levels should keep in close contact with the people and serve the people wholeheartedly. People should be encouraged to supervise their own government and staff. Therefore, people’s governments at various levels should receive warm reception and handle the people’s letter or request for meeting and meeting. In some places in the past, we attached great importance to this work and handled the problems raised by the people conscientiously and responsibly. We can not handle the problems in a timely manner because of special circumstances. We should also inform the original letter and the author of the letter. However, they should not promptly inform themselves of any provocative or exploratory questions raised by the people of the reactionary people in the name of the people toward the government and do not answer the handling of the questions raised by the people. After the treatment of the typical educational event, it can be published in the local newspaper or announced at the appropriate meeting.