正确认识质量管理中矛盾的特殊性和普遍性,处理好各种矛盾关系,方能促进企业产品质量提高,提升企业市场竞争能力。质量管理中处于统帅地位的矛盾是质量与效益的关系,其主要矛盾存在于质量形成的各个过程和环节中,集中表现在质量体系与经济效益关系的矛盾运动。在具体的管理过程中又包含着丰富的管理内容,主要表现质量与效益的关系问题,工作质量与产品质量的关系问题,技术与质量的关系问题。 Correctly understand the particularity and universality of the contradictions in quality management and handle all kinds of contradictions so as to promote the improvement of product quality and enhance the market competitiveness of enterprises. The contradiction in the quality control is the relationship between quality and benefit. The main contradiction lies in the various processes and links of quality formation, which are concentrated in the contradictory movement between the quality system and the economic benefits. In the specific management process also contains a wealth of management content, the main performance quality and effectiveness of the relationship between the quality of work and product quality issues, the relationship between technology and quality issues.