本文在界定概念内涵、借鉴相关理论的基础上，探讨了市民素质与城市管理的相互关系，研究了优化市民素质与提高城市管理水平的操作机理，针对优化市民素质的方法和技术手段提出了策略参考 On the basis of defining the connotation of the concept and referring to the relevant theories, this paper explores the relationship between citizens ’qualities and urban management, studies the operational mechanism of optimizing citizens’ qualities and improving the urban management level, and puts forward strategies to optimize the methods and technical means of citizen’s quality reference