讲解服务的质量和水平直接影响着观众的受教育和参观质量,甚至影响到一个城市和国家的形象。讲解员只有具备高尚的情操,良好的职业道德,本着“奉献”的精神,做到文明礼貌、主动、热情,才能更好地为观众服务,才能称得上是一名具有“美感”的讲解员,进而赢得观众对讲解员的敬佩和对文博事业的认可。 Explaining the quality and level of service directly affects the audience’s education and quality of visits, and even affects the image of a city and country. Only when the instructors have the noble sentiments, good professional ethics and the spirit of “dedication ” can they be polite, proactive and enthusiastic in order to serve the audience better, so that they can be called “ Beauty ”guide, and then win the audience admirer’s admiration and recognition of the cause of the Expo.