近年来,青岛市崂山区档案局不断延伸档案服务功能,做好档案服务社会、服务民生和服务新农村三篇大文章,取得了良好效果。一是服务社会。以创建全市文明服务窗口工作为立足点,不断完善窗口建设。在窗口承诺无距离服务,凡查阅者持有合法证件来现场查阅的,当场予以办理;通过电话、传真查阅文件内容的,从受理起半个工作日内给予答复。实行“六个一”服务,干部群众一样态度,生人熟人一样对待,忙时闲时一样周到,单位个人一样欢迎,查阅 In recent years, the Laoshan District Archives Bureau of Qingdao has continuously extended the file service function, and has done a good job in fulfilling the three major articles of serving the community, serving the people’s livelihood and serving the new countryside. First, serve the community. To create the city’s civilized service window work as the starting point, and constantly improve the window construction. In the window promised no distance service, where access to legitimate documents to check on-site visits, to be handled on the spot; by telephone, fax access to the contents of the file, from the acceptance within half a working day to give a reply. Implementation of “six one ” service, the same attitude of cadres and the masses, the same treatment of strangers and acquaintances, as busy leisure time as the same, the same personal welcome, access