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2011年用户更换伺服产品品牌情况由图表1数据可知,用户对伺服产品品牌的忠诚度依然比较高,更换产品品牌的频率较低。不过更换的数据同去年相比略有增长,表明市场上同类产品增多,可供客户选择的余地也变大了。用户选择伺服品牌的影响因素分析用户在选用伺服产品时,考虑最多的因素按重要程度分别为:可靠性、性能和售后服务。同去年相比,售后服务在今年
User replaceable servo products brand in 2011 According to the data in Table 1, the user loyalty to the servo product brand is still relatively high, and the frequency of replacing the product brands is relatively low. However, the replacement data showed a slight increase from the previous year, indicating that more similar products on the market have been added and the room for customer selection has also become larger. Analysis of the influencing factors of users choosing the servo brand When users choose the servo products, the most important factors to be considered are importance, reliability, performance and after-sales service respectively. Compared with last year, after-sales service in this year