一些党员干部工作作风虚浮、粗暴、不负责任,一直是影响党群、干群关系的重要原因,这种问题从有的部门接待群众来信来访上也能看得到。党政部门对待群众来信是认真负责、妥善处理还是漫不经心、束之高阁;对待群众来访是满腔热情、耐心倾听还是满脸不快、敷衍了事,给人的感受、带来的结果恐怕大不一样。 The fact that some party members and cadres work style is frivolous, crude and irresponsible has always been an important reason for the relations between the party and the masses and between the cadres and the masses. Such problems can also be seen from letters and visits received by some departments and masses. The party and government departments are serious and responsible when dealing with people’s letters, properly handle or carelessly, and put them in the same place. Treating people with enthusiasm, patient listening or face displeasure, perfunctory experiences and people’s feelings is probably quite different.