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目的分析东莞市麻涌镇社区卫生服务中心的服务现状。方法随机选择2012年1月-2015年12月东莞市麻涌镇社区卫生服务中心的运营服务资料,对服务情况进行分析。结果东莞市麻涌镇社区卫生服务中心的医务人员主要为女性(87.38%),且大部分在26~50岁。医师的学历主要集中在本科和大专,护士的学历主要集中在大专和中专。社区患儿的生活质量评分、Barthl指数评分以及QOL-100评分均大部分≥61分,患儿及家属的服务满意度较高,且各年的对比差异变化不大。结论东莞市麻涌镇社区卫生服务中心的服务情况呈良好状态,但社区医院仍需继续保持和优化,不断提高服务质量,从而更好的为社区儿童提供更好的卫生保健服务。
Objective To analyze the service status of Ma Yongzhen Community Health Service Center in Dongguan City. Methods The data of operation service of the community health service center of Machong Town in Dongguan City from January 2012 to December 2015 were randomly selected and the service situation was analyzed. Results The medical staff in Ma Yong Town Community Health Service Center of Dongguan City were mainly female (87.38%), most of whom were 26 to 50 years old. Physician’s education mainly in undergraduate and tertiary education, nurses mainly in secondary education and technical secondary school. Children’s quality of life scores, Barthl index scores and QOL-100 scores were mostly ≥61 points in children with community service satisfaction of children and their families are higher, and the difference between the years changed little. Conclusion The service status of the Community Health Service Center in Ma Yong Town, Dongguan City is in a good condition. However, community hospitals still need to maintain and optimize their services so as to continuously improve their service quality so as to better provide better health care services to community children.